Data We Hold and Why We Hold It
We collect your name, contact details, and account credentials when you register. When you deposit or withdraw through bKash, Nagad, or Rocket, we log the transaction reference, amount, and wallet number — enough to confirm the transfer and credit your account. We do not store your
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mobile banking PIN or full wallet credentials. Device data such as your browser type and IP address is collected to detect unusual login activity and keep your session secure. We retain account records for as long as your account is active and for a period after
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closure as required by the applicable rules of your eligible region. You can request a summary of all data we hold on you by contacting our support channel. We do not sell, rent, or trade your personal information to third-party marketers. Where we share data with
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payment processors like bKash or Nagad, it is strictly to complete your transaction. Any sharing with fraud-prevention or identity-verification services is limited to what those services need and nothing more.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.